There are NO pets allowed in the cottages! If guests do bring their pet(s) against our guidance, they are subject to a $300 penalty per pet. Any damages incurred by bringing a pet is an additional cost to replace/repair any damages.
Guests must adhere to the cancellation policy to assure guest satisfaction. Refunds are at the discretion of the Julep Farms Staff and are subject to our policies under any circumstance. Fifty (50%) of the total reservation amount is due at the time of booking and the other 50% will be due at check-in. If the reservation is canceled within 30 days of the reservation date the 50% paid at the time of booking will be refunded to guests, minus a 3% processing fee. Any reservation canceled from 15 to 29 days of the reservation date will be refunded half of their deposit (25% of the total cost of reservation). There will be no refunds if canceled 14 days prior to arrival and you will be charged the full amount of the reservation - this includes guests leaving earlier than their scheduled departure date.
All cottages are prepared prior to guest arrival with items that are needed for your stay; pillows, towels, washcloths, toiletries, etc. ONLY guests staying longer than 4 nights will receive a mid-clean by our housekeeper. We do not offer additional items or services. If you have trash, please place it outside and email firstname.lastname@example.org so we may pick it up and replace the trash bag.
CHECK-IN & CHECK-OUT
Check-in is at 4:00 p.m. and Check-out is at 10:30 a.m. There are no extended check-outs, but guests are open to request an early check-in starting at 1:00 p.m. Approval for early check-in is granted on a case by case basis and depends primarily on the availability of cottages.